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Terms of Service (TOS), Acceptable Use Policy (AUP),
and Privacy Policy


1-ClickWebHost provides Internet services such as dedicated server housing, domain registration, web hosting, and high security business application hosting and development to many clients, and it has a responsibility to protect each client to guarantee the best possible services. The following guidelines were designed to ensure these obligations are met.

 

Introduction
This Terms of Service (TOS) and Accepatable Use Policy (AUP) is an agreement ("Agreement") between Customer and 1-ClickWebHost, and applies to Customer's account(s) with 1-ClickWebHost PLEASE READ THIS DOCUMENT CAREFULLY and retain it for future reference. Please note that the information contained herein is subject to change without notice. Customer agrees to periodically consult this website for changes or amendments to this Agreement. 1-ClickWebHost may, but is under no obligation to, provide notices of any amendment, modification or update of this Agreement via e-mail to Customers. BY CHECKING THE "YES" BUTTON IN THE ORDER FORM AS REGARDS TO HAVING READ AND AGREED TO THE TERMS AND CONDITIONS OF USE, AND/OR REGISTERING FOR AND USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT AS WELL AS ALL POLICIES AND GUIDELINES OF THE AUP, WHICH ARE INCORPORATED HEREIN BY REFERENCE.

General Provisions
While using Services provided by 1-ClickWebHost you agree to the following terms and conditions.

Definitions

  1. "We" "Us" "Provider" or "1-ClickWebHost" refers to 1-ClickWebHost, and
  2. "You" "Your" "Client" or "Customer" refers to each person or entity who applies for internet service or is a designate of any one who applies for Internet service with 1-ClickWebHost

Services Provided by 1-ClickWebHost
1-ClickWebHost will rent Internet server space ("Services") to its customers for the purpose of allowing customers to provide http internet content to the general public. The Services allow 1-ClickWebHost customers to maintain Internet websites, receive and maintain e-mail accounts, and access web space via FTP to upload files for their websites. 1-ClickWebHost customers are allowed to resell all provided services to their own customers. 1-ClickWebHost customers will use the provided Services in a manner consistent with all applicable State and Federal laws. 1-ClickWebHost will make no effort to edit, control, monitor or restrict the content of data other than as necessary to provide Services. If any of the activities referenced below are committed, 1-ClickWebHost may immediately terminate Customer's account(s) without notice. 1-ClickWebHost will be the sole and final arbiter as to what constitutes a violation of the terms and conditions of this Agreement.

All services provided by 1-ClickWebHost may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any or United States Federal, State or City, or any International laws is prohibited. This includes, but is not limited to: copy righted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless 1-ClickWebHost  from any claims resulting from the use of the service which damages the subscriber or any other party. 

I l l e g a l   p o r n o g r a p h y  is prohibited on all our servers. This includes equally sites that link to such content.

If you are unsure whether or not your site falls into this category feel free to contact us with a description before signing up for an account or publish material as an existing customer.

1-ClickWebHost will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to 1-ClickWebHost servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

Spam is a direct violation and will get the site deleted without notice or refund. Spamming WILL get your account terminated. Selling of illegal software and or bulk email addresses is not acceptable on our servers.

MP3 and other types of sites designed for downloading of material by a mass user group. This includes but is not limited to, Music, video, audio, Software or Freeware or Shareware, Free Images and backgrounds, and anything else that makes it an excessively high bandwidth site with the sole purpose to distribute freely products for download.

1-ClickWebHost will be the sole arbiter as to what constitutes a violation of  this provision.

  1. Disk Space and Client Content: Single-domain hosting accounts: 1-ClickWebHost offers various single-domain hosting accounts. Neither disk space nor bandwidth can be increased. We reserve the right to not host any single website that consumes over 5000 MB of disk space. Each plan has a 15,000 file limit. Single-domain accounts are to be used by the primary owner only. Owners of any multi-domain or reseller plan are welcome to resell services. Client agrees that webpages and files uploaded to our servers will not violate any state, federal or foreign laws or regulations; infringe on any intellectual property rights of 1-ClickWebHost or any third party; be defamatory, slanderous or trade libelous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other computer programming defects which result in damage to 1-ClickWebHost or any third party. Customers may not run IRC bots or clients. Unacceptable uses of our service also include: Bulk emailing, unsolicited emailings, newsgroup spamming, copyrighted MP3s, illegal content, illegal adult content (e.g. showing minors), copyright infringement, trademark infringement, warez, cracks, or software serial numbers. 1-ClickWebHost will be the sole and final arbiter as to what constitutes a violation of this policy.
  2. Bandwidth Usage: (1) Hosting Plans: 1-ClickWebHost offers various plans with various data transfer allocations per month. All single-domain plans have a 2 GB daily limit and all multi-domain and reseller hosting plans have a daily 15 GB limit. Monthly limits are listed in the plan details for each hosting plan. Bandwidth is calculated by calendar month. Single sites that use over 2 GB per day can automatically be disabled. Bandwidth cannot be combined with multiple plans. We reserve the right to not host any single website that consumes over 30 GB per month.
    (2) VPS Servers and Dedicated Servers: VPS accounts or dedicated servers come with a set bandwidth allotment (usually 300 GB to 500 GB for VPS accounts and 1000 or 1500 GB for dedicated servers). This represents the amount of bandwidth that a customer is allowed to use for each calendar month. If a customer exceeds this allotment for any reason in any calendar month, even if the service was cancelled during the month, Client agrees to be charged overage bandwidth at a rate of $28 per 50 gigabytes. Bandwidth billing is done in arrears, and Client will receive a bill for overage bandwidth during the first week of the following month that the overage occurred. It is the customer's responsibility to monitor bandwidth usage and to pay for all overages.
  3. Excessive Resource User Policy: Resources are defined as bandwidth and/or processor utilization. A website is considered to be using "Excessive amounts of resources" when it monopolizes the resources available by using 10% or more of system resources for longer than 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, PHP, FTP, HTTP, etc. A site that consumes over 2GB/day or 30 GB/month of bandwidth is also considered "excessive resources." This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. We reserve the rights to suspend or terminate any hosting account that we feel is jeopardizing our network. 1-ClickWebHost will be the sole and final arbiter as to what constitutes a violation of this policy.
  4. MySQL: Each database has a 3 user limit, 36,000 queries/user per hour and 3,600 connections per hour.
  5. No "Spam": UCE/UBE or "Spam" originating from a 1-ClickWebHost account, or associated with a 1-ClickWebHost account, is not tolerated. This includes any e-mail that promotes web sites hosted on a 1-ClickWebHost account but is sent from an e-mail address not associated with that 1-ClickWebHost account. Client shall not use their 1-ClickWebHost services for chain letters, junk mail, bulk-email, or any use of distribution lists to any person who has not given specific permission to be included in such a process. 1-ClickWebHost reserves the right to deactivate or terminate any account(s) upon any indication of such activity without notice. There will be a $140 clean up fee if an account was suspended for policy violation. There is a 2000 Email limit that can be sent out within a 24 hour period.
  6. False Information: False Information. Client agrees not to post false or inaccurate information to news groups in violation of the news groups' rules and regulations. If any news groups or service providers contact 1-ClickWebHost concerning unethical, false or unlawful activities by you, 1-ClickWebHost reserves the right to terminate your service without notice.
  7. Licensed Software Only: Client agrees to use only properly licensed third party software in connection with Client's use of the Services.
  8. Back-Up Files: 1-ClickWebHost will make every reasonable effort to protect and backup data for Client on a regular basis, however 1-ClickWebHost does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, client is solely responsible for independent backup of data stored on Providers server and network. There is a one time fee of $100 for our Administrator to retreive client's individual back-up files. (We like to encourage you to make your own backups — our plans allow you to do so from the hosting control panel.)
  9. 99.9% Uptime: 1-ClickWebHost have a 99.9% average uptime across the entire network at large, which includes webservers, mailservers, and more - as a whole. If a single server is temporarily offline, the rest of the 1-ClickWebHost servers remain unaffected and uninterrupted, thus contributing to our overall uptime.
  10. Domain Name Registration: 1-ClickWebHost uses eNom and Register.com for domain name registration. All listed registration and transfer fees are annual fees. (Note that domains do not need to be transferred to one of our our registrars for the sites to be hosted with 1-ClickWebHost) We reserve the right to refuse services to anyone engaging in what is generally known as "domain hijacking."

Right to Refuse Service
At its sole discretion, 1-ClickWebHost has the right to refuse any and all service or services to any applicant, customer, client whether it be an individual or legal entity.

Payment Obligations, Renewals, and Cancellations

  1. Payment Obligations: Full payment is required in advance, before hosting, registration or any other service is established. You grant 1-ClickWebHost the right to debit the credit card or bank account via our online billing services authorize.net, 2CheckOut, PayPal, Moneybookers, or via direct debit through 1-ClickWebHost' bank, depending on the form or payment and currency you choose to pay in. You will be billed until the service is cancelled by you in writing (e-mail or FAX) or is cancelled by 1-ClickWebHost according to terms of this Agreement. You warrant and represent that the information you supply in the Order Form (or other information that 1-ClickWebHost may require) is accurate and truthful. All payment-due notices will be send by electronic mail. No bills or invoices will be sent by postal mail or FAX. If payment was not received by the renewal date, your account will be suspended within 10 days after payment due date. Any suspended account will be terminated within 20 days after payment due date if no payment is received within this time.
  2. Renewals: Your account will be automatically renewed under the same time and fee structure unless you give written notice to 1-ClickWebHost two (2) days before the renewal date for all hosting services, and 14 days before the renewal date for all dedicated servers that you do not wish to renew.
  3. Cancellation: You may cancel at anytime. To cancel an account, send a short e-mail message with your name, username, and account password to 1-ClickWebHost, cancel the service from within our billing gateway, or fax the same (see sales sites' Contact Us page for FAX numbers and appropriate email address). If you cancel before the first 30 days, please refer to the details under "Limited 30-day Money Back Guarantee." If you cancel after the first 30 days from the opening of your account, you will be obligated to pay all fees and charges accrued prior to the effectiveness of the cancellation; this includes the charges for the then current hosting period. Domain registrations are always for at least one year and are excluded from any money back guarantee. All cancellations must be received in email or FAX as per the deadlines indicated by e-mail or FAX. Cancellations will be processed by our staff on a daily basis.

Limited 30-day Money Back Guarantee
If you are not completely satisfied with our services within the first 30 days from the opening of the account, you will be given a full refund on your hosting fee excluding possible setup fees and additional services. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. If your account has been cancelled by us due to a breach of the terms and conditions on your part, you will not be eligible for a refund. Domain name registrations, however, are non-refundable and are excluded from any money back guarantee. Domain registrations services are completed the moment a domain has been registered or renewed.

Disclaimer of Warranty
You agree to use the Services and any information obtained through or from
1-ClickWebHost at your own risk. You acknowledge and agree that 1-ClickWebHost exercises no control over, and accepts no responsibility for, the content of information passing through 1-ClickWebHost' host servers, network hubs, points of presence or the Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. 1-ClickWebHost MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES IT PROVIDES. 1-ClickWebHost MAKES NO WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR-FREE OR THAT ANY RESULTS OBTAINED FROM THE USE OF SERVICES IS ACCURATE AND RELIABLE. 1-ClickWebHost EXPRESSLY DISCLAIMS ANY LIABILITY FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY 1-ClickWebHost NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY 1-ClickWebHost PERSON WILL CREATE ANY WARRANTY OR MAY YOU RELY ON SUCH INFORMATION OR ADVICE. The terms of this Section will survive any termination of this Agreement.

1-ClickWebHost is not responsible for any interruption in service or down time that may occur, whether due to external network disruptions or negligence of 1-ClickWebHost This includes loss of data resulting from delays, non-deliveries, wrong delivery, equipment failure and any and all other service interruptions caused by 1-ClickWebHost

Limitation of Liability
You agree that 1-ClickWebHost will not be responsible for any losses that may incur where Services are accessed by third-parties through illegal or otherwise unauthorized means, including but not limited to situations where data is accessed through the exploitation of security gaps, weaknesses or flaws (whether known or unknown to 1-ClickWebHost at the time) which may exist in the Services or in 1-ClickWebHost' equipment used to provide the Services.

Under no circumstances will 1-ClickWebHost be liable for any consequential, indirect, incidental, special or punitive damages, or loss of profits, revenue, data or use by Customer, any of its customers, or of any other third party, whether in an action in contract or tort or strict liability or other legal theory. 1-ClickWebHost will not be liable to Customer, any of its customers, or any other third party, for any loss or damages that result or are alleged to have resulted from the use of or inability to use the Services, or that results from mistakes, omissions, interruptions, deletion of files, loss of data, errors, viruses, defects, delays in operations, or transmission or any failure of performance, whether or not limited to acts of God, communications failure, theft, destruction or unauthorized access to 1-ClickWebHost' records, programs, equipment or services.

Notwithstanding anything to the contrary in this Agreement, the maximum liability of 1-ClickWebHost under this Agreement for all damages, losses, costs and causes of actions from any and all claims (whether in contract, tort, including negligence, quasi-contract, statutory or otherwise) will not exceed the actual dollar amount paid by Customer for the Services which gave rise to such damages, losses and causes of actions during the 12-month period prior to the date the damage or loss occurred or the cause of action arose.

This limitation of liability reflects an informed, voluntary allocation between the parties of the risks (known and unknown) that may exist in connection with this Agreement. The terms of this Section will survive any termination of this Agreement.

Indemnification
Customer agrees to indemnify, defend and hold harmless 1-ClickWebHost, its officers, directors, employees, shareholders and agents from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party arising out of or relating to (i) Customer's use of the Services, (ii) any breach by Customer of this Agreement, or (iii) any acts or omissions of Customer. The terms of this Section will survive any termination of this Agreement.

Force Majeure
1-ClickWebHost will not be liable for failure or delay in performing it obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.



Privacy Policy and Disclosure of Customer Information and Legal Process

1-ClickWebHost takes privacy in the digital age seriously; our privacy policies are governed by the provisions of the General Data Protection Regulation (GDPR). We have created this privacy statement in order to demonstrate our commitment to you, our customer, through transparent, easy-to-understand information regarding our data practices. You will understand what we collect, why we collect it and what we do with it. This policy applies to all 1-ClickWebHost brands, websites, apps, products, services or technologies (we will collectively refer to these as “Services”). Additional privacy practices for certain Services can be found in Details for Specific Products and Services.

Information Collection: Account Level

At an Account Level, we collect and use information necessary to enable you to purchase and manage Services, provide you with support for those Services and to curate your experience with us. Some information is collected and used based on contractual consent and other is based on informed consent, which may be changed at any time.

  1. Basic Account Information:
    Information Collected: Our site uses forms in which you give us contact information (such as your name, address, phone number, fax number, billing information, IP address and email address) so you can create an account, place orders, register domains, request information, and request support help. As you use your account, we may also collect support requests and other related types of information that is specific to the management of your account and Services with us.
    Legal Requirement: This type of information is legally and/or contractually required to be able to purchase and use Services. For example, we are required to be able to verify this type of information upon request by our payment processor. It is also required to be able to serve legal notices to you and is mandated by certain Services we offer. In addition, some Services, such as domain name registrations, require this information for you to purchase them. If you are purchasing a domain from us, we are required by law to collect and retain this information. We are further required to verify that the information provided is accurate and serve legally required notices regarding your domain(s). Consent for the collection, use and retention of this information for these purposes is considered to be contractually given for the duration of your use of such Service and any legally required retention period.


  2. How We Use This Information
    Sending Emails, (a) Legally Required Mails: As noted above, we use emails to communicate with you, to confirm your placed orders, to send information that you have requested and to serve legally or contractually required communications. Legally required emails cover ICANN mandated verification emails, renewal notices and any other policy or procedure created by ICANN which governs the purchase of domains. Additionally, we may be required by law to serve notices to you such as DMCA Takedown Notices, UDRP notices, etc. Or, we may deem a change to one of our policies to be material and, therefore, determine a duty (though not a legal requirement) to inform you of this change. These types of communications do not fall under any of our opt-out procedures.
    Sending Emails, (b) Service Communications & Promotional Communications: We also may use this information when it is important for us to contact you regarding functionality changes to Services you have purchased and/or our website and provide customer service (“Service Communications”.) By creating an account with us and/or purchasing our Services, you agree to receive these types of communication and acknowledge that they are not optional. We also use this information to share details about new services and special offers we think you'll find valuable (“Promotional Communications”.) You are able to opt-out of receiving Promotional Communications (or opt-into) through preferences in your account's admin/billing panel and during the signup process for newly ordered products.
    Legally Required Disclosure: We will never give share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when we must comply with a legal process. Examples of these types of exceptions are court orders, subpoenas, and UDRP/URS processes. In each of these situations, we will carefully review the documentation provided and only comply if such documentation meets requisite legal standards.
    Changes in Our Practices: If we change our information-handling practices or other privacy aspects, we will post those changes on this privacy statement. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective, and we may also try to notify you through email of the privacy changes, if necessary.


  3. Retention & Deletion of Account Information
    Personal Information Following Termination of Account. When your 1-ClickWebHost account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status within our corresponding databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information, if necessary, in order to resolve disputes, enforce our agreements and/or as required by laws or regulations. Thus, it may not be immediately deleted upon request and is an approved exception to GDPR deletion rights. By creating an account with us, using our support services and/or purchasing Services, you acknowledge and agree to these terms of retention.

Information Collection: Site Usage
Device Information: We collect information from your devices (computers, mobile phones, tablets, etc.), such as IP address, cookie information, so that we may recognize your devices to provide you with legal notices (if required by your country of residence), support services (when you contact our support staff) and personalized experiences on our site and emails. Certain types of collection and use may be optional and controlled via our cookie tools.
Information from Others: We are dedicated to continually improving your experience on our website. Like many companies, we use third-parties to help us track browsing, identify technical issues and provide ways to enhance your overall experience. Several of the tools that we use and what they do are:

Testimonials: We post customer testimonials on some of our sales websites which may contain personally identifiable information. We do obtain the customer's consent via email, prior to posting the testimonial, to post their name along with their testimonial. If you would like to request the removal of your testimonial from one of our sales sites, please contact us via email or support form.
Third-Party Product Offerings & Websites: Our site also contains links to other third-party websites, especially where we offer their products or services. 1-ClickWebHost (basicnetworks.net) is not responsible for the privacy practices or the content of such websites. We encourage you to carefully read the privacy statement of any website you visit.

How We Share This Information

1-ClickWebHost shares information within its affiliated brands and companies. We also share information we have about you for the purposes described in this Privacy Policy, including to provide Services that you have requested. We do not share information that individually identifies our customers with companies, organizations or individuals outside of 1-ClickWebHost, unless one of the following circumstances applies:

Site Security
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 256-bit SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Protecting Children’s Privacy
Our Services are for a general audience.  We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 18 without prior parental consent or consistent with applicable law.

Data Processing and Transfers
When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Policy. Regardless of the country where you reside, you acknowledge that you are directly transferring your data to our servers based in the United States and Germany, where 1-ClickWebHost processes its data. In addition, you authorize us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with Services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our Services, you consent to us transferring information about you to these countries.

Other Important Information
This Privacy Policy Applies Only to 1-ClickWebHost: This Privacy Policy does not apply to the practices of companies that 1-ClickWebHost does not own or control, or to people that 1-ClickWebHost does not employ or manage.  In addition, some third-party products may have different privacy policies and practices that are not subject to this Privacy Policy. These products will be identified in the Details for Specific Products and Services section.

Changes
We may update this Privacy Policy from time to time, so you should check it periodically. If we make changes that are material, we will provide you with appropriate notice before such changes take effect.

Governing Law; Jurisdiction; Arbitration
In the event of recourse to legal action, both parties agree to submit to personal jurisdiction in the state of 1-ClickWebHost's incorporation, Delaware, and the agreement shall be governed by the law of that state. An award rendered in connection with arbitration pursuant to this Section shall be final and binding upon the parties. The parties agree that the award of the arbitral tribunal will be the sole and exclusive remedy between them regarding any and all claims and counterclaims between them with respect to the subject matter of the arbitrated dispute. The terms of this Section will survive any termination of this Agreement.

Assignment
Customer will not have the right to assign this Agreement without the prior written consent of 1-ClickWebHost

Entire Agreement; Severability
This Agreement represents the entire agreement between the parties, and supersedes all previous representations, understandings or agreements. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, unenforceable, or void, the remainder of this Agreement will remain in full force and effect.

Customer hereby represents that he, she or it, is either an individual entering this Agreement for his or her personal use and is over 18 years of age, or is a corporation other legal corporate entity, duly organized, validly existing and in good standing under the laws of the state of its organization and the person acting on behalf of Customer is duly authorized to accept, execute and deliver this Agreement on behalf of Customer.


If you do not agree to these Terms, then please don't submit an order!
 

Violations of these Acceptable Uses Policies and Terms of Service should be referred to:
abuse@1-clickwebhost.com.

All complaints will be investigated promptly.

Serious violations of terms or conditions can be ground for immediate account deactivation without refund.